Refund policy

Returns & Refunds

All Punchline Tees shirts are made-to-order and printed specifically for you after purchase. Because each item is produced individually rather than pulled from stock, we're unable to accept returns or exchanges for reasons such as incorrect size selection, change of mind, or general dissatisfaction with fit or style.

We encourage you to review our sizing chart carefully before ordering, as this helps prevent avoidable sizing issues.

Damages and issues

Please inspect your order as soon as it arrives. If your item is defective, damaged in transit, or you received the wrong design or size, contact us within 30 days of delivery at support@getpunchlinetees.com with a photo of the issue and your order number. Once reviewed, we'll arrange a free replacement or a full refund — you will not need to send anything back to us.

Exceptions

Because our products are custom-printed per order, we're unable to offer general returns, exchanges for size or preference, or accept unwanted items back. This policy applies to all orders regardless of shipping destination, except where noted below.

European Union 14-day cooling-off period

If your order is shipped to an address within the European Union, you have the right to cancel your order within 14 days of receipt, for any reason and without justification, in accordance with EU consumer protection law. To exercise this right, contact us at support@getpunchlinetees.com within the 14-day period. Please note return shipping costs for cooling-off cancellations are the customer's responsibility, and the item must be returned in its original, unused condition.

Refunds

Once a replacement or refund request is approved, refunds are issued to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process and display the refund. If more than 15 business days have passed since approval and you haven't received your refund, contact us at support@getpunchlinetees.com.